Community Care TASMANIA is a small scale, proudly Tasmanian not-for-profit service delivering the highest quality home-based care services. The responses from our clients speak for themselves.
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Max October 2017
Max lived for many years on the West Coast and then in Burnie. He now lives in Launceston to be close to family.
Max has been assessed for a Level 2 Home Care Package. The care he receives is mainly domestic assistance.
"Because I don't spend all my funds I can use them to but other things that make my life better. The Community Care TASMANIA carers have helped me to choose a great seat warming blanket and an I-pad."
"I didn't even know what an I-pad was....I thought it was some treatment for sore eyes!!"
"But its great for keeping in touch with the grand kids."
"I had domestic assistance with another organisation for several years but I was unhappy with the inconsistency of staff and irregular days and times."
“I didn’t know where I was with them.”
"Since changing over to Community Care TASMANIA I now have the same support worker...Angela who comes at the same time and day each week. She does a fantastic job and is great to talk to. I really look forward to Fridays when I know she is coming."
"The Community care TASMANIA staff are always friendly and if they finish early they will always sit and have a yarn....that's one of the best bits," says Max with a smile.
Max - Launceston, September, 2017
Mr G May 2017
After Mr G had spent some time in hospital both he and his family thought that residential care was his only long term option. That was until he talked to a Community Care TASMANIA Case Manager.
"I felt I had no choice. My daughters live on the mainland and I didn’t think I was eligible for much in the way of government support."
"I wasn’t very happy about this situation as I didn’t want to leave my home and my impression is that residential care is very costly and impersonal."
"My case manager suggested that I might be eligible for a home care package and referred me to ACAT for an official assessment."
"She also introduced me to the Dial an Angel service. This meant that I could buy in any services I wanted on top of whatever package I might get once the assessment was complete."
Eventually Community Care TASMANIA was able to coordinate a Level 2 Package for Mr G. Together with the Dial an Angel Services he now has all the care he needs just when he needs it. He chooses home support and cleaning as well as help with cooking. Some meals prepared and delivered for him. He is safe and secure at home.
"It works out at about half the costs of residential care over a year."
As he says "I’m happier, it’s cheaper - and the best thing is I get to keep my cat and grand piano !!
Mr G - Launceston, May 2017
Emily’s 86 year old father has advanced dementia and has been assessed as having high care needs. He receives a Home Care Level 4 package.
“Dad needs really individual and careful management and support."
“The Community Care TASMANIA staff seem to have a good way with him.” Each carer brings a different approach personality and skills.”
Emily acknowledges that her father can be awkward at times. “But they are brilliant they always seem to get to the desired end even though sometimes they may have to wait for a while and try again!”
“They are great support for Mum and I as well. We are on a roller coaster trying our best to look after dad. Once we decided we needed help Community Care TASMANIA people are always there.”
Emily, West Tamar 2016
“I have my garden and my beautiful chooks to keep me active but I need help with the house and sometimes with the garden.”
“I started with another care organisation but I didn’t like the service very much. Community Care TASMANIA people are much better...they are the number one!”
Antonio, Launceston 2016
Palmina has been a client of Community Care TASMANIA for more than 10 years.
"The doctor originally suggested them and I have been with them ever since."
The help Palmina gets is with the general housework and the garden. And what a garden it is! “I grow everything from tomatoes to zucchinis to beans and capsicum,” she says with her constant smile."
“I want to stay at home for as long as possible and Community Care TASMANIA people help me to do that. The staff are friendly and caring and I think it is a very good service.
They help me to keep moving forward, to keep active and involved in the community."
Palmina, Launceston 2016
Victoria was recently visiting her mother in Launceston from Melbourne. While she was here she had a serious accident and ended up in hospital. As Victoria also has a disability she needed a considerable amount of care and support from a local provider. And she needed it quickly.
“Community Care TASMANIA was able to respond immediately with an individual service.”
Victoria has noticed that Community Care TASMANIA has created a team approach to her care.
“They are familiar with my needs and I am familiar with them.”
“Most importantly the staff are professional, reliable and willing to cater to my particular needs. The quality of the service is assisting me to recover from my injury."
Victoria, Launceston 2015
Justine from Longford - talking about her parents and Community Care TASMANIA
“Thanks so much for your help. You made the navigation of gaining support so much easier. All your staff have been friendly and accommodating. All the time frames of return calls have been met or exceeded. Thanks also for taking the time to build rapport and confidence with my mum and dad. I know that they appreciated your time. The time that you spent with them ensured their confidence in you and your service to provide their support.”
Justine, Longford, March 2017