Community Care TASMANIA is a small scale, proudly Tasmanian not-for-profit service delivering the highest quality home-based care services. The responses from our clients speak for themselves.
Doug, Launceston, January 2018
"Local service is the best thing and I first learned that from owning service stations and a real estate business in Launceston"
It was Doug's daughter who first contacted Community Care TASMANIA almost two years ago now.
"From the beginning Community Care TASMANIA staff were prompt and friendly...and they were local!!"
Doug gets cleaning services as well as support for social outings and is very happy with the quality and professionalism of the services.
"They call me regularly which is great."
"Service and courtesy costs nothing and Community Care TASMANIA gives both."
"I have been surprised to learn that old fashioned service was still alive and well."
"You have put so much effort in organising your workers to come in …(for mum)twice a day, plus domestic assistance every fortnight I would very much like to thank you for your incredibly brilliant service …From your rostering team, coordination and the care workers themselves – absolutely brilliant. You have indeed been a godsend to me and my husband."
Suzanne, Hobart, August 2018
“ Community Care TASMANIA worker T....was a lovely person and is welcome back any time.”
Mavis, Hobart, May 2018
"I cannot commend J and C highly enough...the nicest people I have ever met...really great delivery of care."
Maree, Hobart, May 2018
"Happy to have R....come at anytime. She is a great help."
Heather and John, Burnie, April 2018
"I would like to thank T....mum’s carer. She is a wonderful person very kind, loving and has been a great help to mum and the family."
Helen, St Marys, March 2018
"My Community Care TASMANIA carer is a human dynamo. She has heaps of go in her and is a wonderful girl and is happy
to have her any time."
Frances, Launceston, March 2018
"I just love my carer T..... Thank you for all the great service you provide. You are all wonderful people."
Gail, Launceston, February 2018
“Thanks so much for your help. You made the navigation of gaining support so much easier. All your staff have been friendly and accommodating and you always return calls. Thanks also for taking the time to build rapport and confidence with my mum and dad. I know that they appreciated your time. The time that you spent with them ensured their confidence in you and your service to provide their support.”
Justine, Longford, March 2017
Max - October 2017
Max lived for many years on the West Coast and then in Burnie. He now lives in Launceston to be close to family.
Max has been assessed for a Level 2 Home Care Package. The care he receives is mainly domestic assistance.
"Because I don't spend all my funds I can use them to but other things that make my life better. The Community Care TASMANIA carers have helped me to choose a great seat warming blanket and an I-pad."
"I didn't even know what an I-pad was....I thought it was some treatment for sore eyes!!"
"But its great for keeping in touch with the grand kids."
"I had domestic assistance with another organisation for several years but I was unhappy with the inconsistency of staff and irregular days and times."
“I didn’t know where I was with them.”
"Since changing over to Community Care TASMANIA I now have the same support worker...Angela who comes at the same time and day each week. She does a fantastic job and is great to talk to. I really look forward to Fridays when I know she is coming."
"The Community Care TASMANIA staff are always friendly and if they finish early they will always sit and have a yarn....that's one of the best bits," says Max with a smile.
Eunice - October 2017
Eunice was born in Geelong and came to Tasmania with her husband in 1990. "We came for the clean air and settled at Longford." Later they moved to East Launceston and she moved into her current unit in 2006.
Eunice has lived a rich and full life. In later years she has turned her eye to making exquisitely intricate doll's houses.
She is also a skilled painter and was good enough to have her own exhibition at the casino in th early 2000s.
After trying other providers Eunice and her daughter found Community Care TASMANIA.
"They have been wonderful and most importantly they follow up on everything and it is always the same person who comes"
Eunice gets help with shopping and things like visits to the bank as well as domestic assistance.
"They seem to know what to do to improve my life....I don't have to ask."
"I now have the best of both worlds - a lovely house to live in and good care."
Samantha - Launceston, November, 2017
29 Year old Samantha has been a Community Care NDIS client for around 18 months.
She leads a very active life after having completed year 12 and working and she uses her support funding to get some help around the home but mainly for social support and social outings.
"I changed care providers and switched because the others were not suitable. After a good start they began arriving late and often leaving early."
"Community Care TASMANIA staff are heaps different. Sometimes thy are even early. And they always let me know if they are late."
"I couldn't be happier with their support."
Mr G May 2017
After Mr G had spent some time in hospital both he and his family thought that residential care was his only long term option. That was until he talked to a Community Care TASMANIA Case Manager.
"I felt I had no choice. My daughters live on the mainland and I didn’t think I was eligible for much in the way of government support."
"I wasn’t very happy about this situation as I didn’t want to leave my home and my impression is that residential care is very costly and impersonal."
"My case manager suggested that I might be eligible for a home care package and referred me to ACAT for an official assessment."
"She also introduced me to the Dial an Angel service. This meant that I could buy in any services I wanted on top of whatever package I might get once the assessment was complete."
Eventually Community Care TASMANIA was able to coordinate a Level 2 Package for Mr G. Together with the Dial an Angel Services he now has all the care he needs just when he needs it. He chooses home support and cleaning as well as help with cooking. Some meals prepared and delivered for him. He is safe and secure at home.
"It works out at about half the costs of residential care over a year."
As he says "I’m happier, it’s cheaper - and the best thing is I get to keep my cat and grand piano !!