Community Care TASMANIA is a small scale, proudly Tasmanian not-for-profit service delivering the highest quality home-based care services. The responses from our clients speak for themselves.
Doug Launceston, January 2018
"Local service is the best thing and I first learned that from owning service stations and a real estate business in Launceston"
It was Doug's daughter who first contacted Community Care TASMANIA almost two years ago now.
"From the beginning Community Care TASMANIA staff were prompt and friendly...and they were local!!"
Doug gets cleaning services as well as support for social outings and is very happy with the quality and professionalism of the services.
"They call me regularly which is great."
"Service and courtesy costs nothing and Community Care TASMANIA gives both."
"I have been surprised to learn that old fashioned service was still alive and well."
Doug - Launceston, January, 2018
Paul - Launceston, November 2017
Paul has been an NDIS client of Community Care TASMANIA for nearly 18 months.
The former butcher was diagnosed with MS some years ago.
"I accepted I needed care at home about four years ago and later changed to Community Care TASMANIA."
"They deliver on all their promises and more."
Paul receives help to get out of bed,showering assistance and other personal care. He also receives help in the garden.
Apart from his wife Lisa and his dogs Paul loves the pistol club. "I love to go as often as I can," he says with a smile!
"The social outings are great. The care support workers take me into town sometimes out to Kings Meadows....who knows where we end up some days?"
Paul really is going his own way with Community Care TASMANIA
Paul - Launceston, November, 2017
Max - October 2017
Max lived for many years on the West Coast and then in Burnie. He now lives in Launceston to be close to family.
Max has been assessed for a Level 2 Home Care Package. The care he receives is mainly domestic assistance.
"Because I don't spend all my funds I can use them to but other things that make my life better. The Community Care TASMANIA carers have helped me to choose a great seat warming blanket and an I-pad."
"I didn't even know what an I-pad was....I thought it was some treatment for sore eyes!!"
"But its great for keeping in touch with the grand kids."
"I had domestic assistance with another organisation for several years but I was unhappy with the inconsistency of staff and irregular days and times."
“I didn’t know where I was with them.”
"Since changing over to Community Care TASMANIA I now have the same support worker...Angela who comes at the same time and day each week. She does a fantastic job and is great to talk to. I really look forward to Fridays when I know she is coming."
"The Community Care TASMANIA staff are always friendly and if they finish early they will always sit and have a yarn....that's one of the best bits," says Max with a smile.
Max - Launceston, September, 2017
Eunice - October 2017
Eunice was born in Geelong and came to Tasmania with her husband in 1990. "We came for the clean air and settled at Longford." Later they moved to East Launceston and she moved into her current unit in 2006.
Eunice has lived a rich and full life. In later years she has turned her eye to making exquisitely intricate doll's houses.
She is also a skilled painter and was good enough to have her own exhibition at the casino in th early 2000s.
After trying other providers Eunice and her daughter found Community Care TASMANIA.
"They have been wonderful and most importantly they follow up on everything and it is always the same person who comes"
Eunice gets help with shopping and things like visits to the bank as well as domestic assistance.
"They seem to know what to do to improve my life....I don't have to ask."
"I now have the best of both worlds - a lovely house to live in and good care."
Eunice - Launceston
Samantha - Launceston, November, 2017
29 Year old Samantha has been a Community Care NDIS client for around 18 months.
She leads a very active life after having completed year 12 and working and she uses her support funding to get some help around the home but mainly for social support and social outings.
"I changed care providers and switched because the others were not suitable. After a good start they began arriving late and often leaving early."
"Community Care TASMANIA staff are heaps different. Sometimes thy are even early. And they always let me know if they are late."
"I couldn't be happier with their support."
Samantha - Launceston November 2017
Mr G May 2017
After Mr G had spent some time in hospital both he and his family thought that residential care was his only long term option. That was until he talked to a Community Care TASMANIA Case Manager.
"I felt I had no choice. My daughters live on the mainland and I didn’t think I was eligible for much in the way of government support."
"I wasn’t very happy about this situation as I didn’t want to leave my home and my impression is that residential care is very costly and impersonal."
"My case manager suggested that I might be eligible for a home care package and referred me to ACAT for an official assessment."
"She also introduced me to the Dial an Angel service. This meant that I could buy in any services I wanted on top of whatever package I might get once the assessment was complete."
Eventually Community Care TASMANIA was able to coordinate a Level 2 Package for Mr G. Together with the Dial an Angel Services he now has all the care he needs just when he needs it. He chooses home support and cleaning as well as help with cooking. Some meals prepared and delivered for him. He is safe and secure at home.
"It works out at about half the costs of residential care over a year."
As he says "I’m happier, it’s cheaper - and the best thing is I get to keep my cat and grand piano !!
Mr G - Launceston, May 2017
Emily’s 86 year old father has advanced dementia and has been assessed as having high care needs. He receives a Home Care Level 4 package.
“Dad needs really individual and careful management and support."
“The Community Care TASMANIA staff seem to have a good way with him.” Each carer brings a different approach personality and skills.”
Emily acknowledges that her father can be awkward at times. “But they are brilliant they always seem to get to the desired end even though sometimes they may have to wait for a while and try again!”
“They are great support for Mum and I as well. We are on a roller coaster trying our best to look after dad. Once we decided we needed help Community Care TASMANIA people are always there.”
Emily, West Tamar 2016
“I have my garden and my beautiful chooks to keep me active but I need help with the house and sometimes with the garden.”
“I started with another care organisation but I didn’t like the service very much. Community Care TASMANIA people are much better...they are the number one!”
Antonio, Launceston 2016
Palmina has been a client of Community Care TASMANIA for more than 10 years.
"The doctor originally suggested them and I have been with them ever since."
The help Palmina gets is with the general housework and the garden. And what a garden it is! “I grow everything from tomatoes to zucchinis to beans and capsicum,” she says with her constant smile."
“I want to stay at home for as long as possible and Community Care TASMANIA people help me to do that. The staff are friendly and caring and I think it is a very good service.
They help me to keep moving forward, to keep active and involved in the community."
Palmina, Launceston 2016
Victoria was recently visiting her mother in Launceston from Melbourne. While she was here she had a serious accident and ended up in hospital. As Victoria also has a disability she needed a considerable amount of care and support from a local provider. And she needed it quickly.
“Community Care TASMANIA was able to respond immediately with an individual service.”
Victoria has noticed that Community Care TASMANIA has created a team approach to her care.
“They are familiar with my needs and I am familiar with them.”
“Most importantly the staff are professional, reliable and willing to cater to my particular needs. The quality of the service is assisting me to recover from my injury."
Victoria, Launceston 2015
Justine from Longford - talking about her parents and Community Care TASMANIA
“Thanks so much for your help. You made the navigation of gaining support so much easier. All your staff have been friendly and accommodating. All the time frames of return calls have been met or exceeded. Thanks also for taking the time to build rapport and confidence with my mum and dad. I know that they appreciated your time. The time that you spent with them ensured their confidence in you and your service to provide their support.”
Justine, Longford, March 2017