Community Care TASMANIA, (formerly Community Care NESB), is a small scale, proudly Tasmanian not-for-profit service delivering the highest quality home-based care services. The responses from our clients speak for themselves.
What do our clients say?
watch some of our our clients talk about their lives and their relationship with Community Care TASMANIA click on the video link below.
Emily’s 86 year old father has advanced dementia and has been assessed as having high care needs. He receives a Home Care Level 4 package.
“Dad needs really individual and careful management and support."
“The Community Care TASMANIA staff seem to have a good way with him.” Each carer brings a different approach personality and skills.”
Emily acknowledges that her father can be awkward at times. “But they are brilliant they always seem to get to the desired end even though sometimes they may have to wait for a while and try again!”
“They are great support for Mum and I as well. We are on a roller coaster trying our best to look after dad. Once we decided we needed help Community Care TASMANIA people are always there.”
Emily, West Tamar 2016
“I have my garden and my beautiful chooks to keep me active but I need help with the house and sometimes with the garden.”
“I started with another care organisation but I didn’t like the service very much. Community Care TASMANIA people are much better...they are the number one!”
Antonio, Launceston 2016
Palmina has been a client of Community Care TASMANIA for more than 10 years.
"The doctor originally suggested them and I have been with them ever since."
The help Palmina gets is with the general housework and the garden. And what a garden it is! “I grow everything from tomatoes to zucchinis to beans and capsicum,” she says with her constant smile."
“I want to stay at home for as long as possible and Community Care TASMANIA people help me to do that. The staff are friendly and caring and I think it is a very good service.
They help me to keep moving forward, to keep active and involved in the community."
Palmina, Launceston 2016
Victoria was recently visiting her mother in Launceston from Melbourne. While she was here she had a serious accident and ended up in hospital. As Victoria also has a disability she needed a considerable amount of care and support from a local provider. And she needed it quickly.
“Community Care TASMANIA was able to respond immediately with an individual service.”
Victoria has noticed that Community Care TASMANIA has created a team approach to her care.
“They are familiar with my needs and I am familiar with them.”
“Most importantly the staff are professional, reliable and willing to cater to my particular needs. The quality of the service is assisting me to recover from my injury."
Victoria, Launceston 2015
Client from Youngtown in Launceston, May 2016
“Having been a registered nurse I have to say that your staff are very good in their care of me. Privacy is good and they are very cheerful in offering help in the home. ..I was very nervous of having people in my home but those who come to me are excellent in every way.”
Youngtown client, 2016
Mrs Grazia De Michiel, July 2016
I am happy with the gardener and the domestic help.....before I was not happy but now I am very happy. I really appreciate everything that they do for me...I thank Community Care TASMANIA for the staff and support workers.
Mrs Grazia De Michiel, Trevallyn, July 2016
Max Summers, Feb 2017
I have had domestic assistance with another organisation for several years but I was unhappy with th inconsistency of staff and irregular days and times.
“I didn’t know where I was with them.”
Since changing over to Community Care TASMANIA I now have the same support worker...Angela who comes at the same time and day each week. She does a fantastic job and is great to talk to. I really look forward to Fridays when I know she is coming.
Max Summers, Burnie, 2017
Justine from Longford - talking about her parents and Community Care TASMANIA
“Thanks so much for your help. You made the navigation of gaining support so much easier. All your staff have been friendly and accommodating. All the time frames of return calls have been met or exceeded. Thanks also for taking the time to build rapport and confidence with my mum and dad. I know that they appreciated your time. The time that you spent with them ensured their confidence in you and your service to provide their support.”
Justine, Longford, March 2017