Our Story

In 2017 Community Care TASMANIA celebrates 25 years of successfully providing local home care services to the whole Tasmanian community.

Despite changes in name, office location and services, Community Care TASMANIA has never wavered in our commitment to excellence in service delivery. We are responsive to new government directions and to the evolving needs of our community. That is why after a quarter of a century we are still here and growing.  

We began life in 1990 as the Community Options Service. This was a pilot project auspiced by the Launceston Migrant Resource Centre and funded through the Home and Community Care program (HACC). In 1994 NESB (Non-English Speaking Background) was added to the name to reflect our objective of meeting the needs of local migrant communities. With the 2003 introduction of community care we became Community Care NESB

Since 2006 we have gradually expanded our reach to include the Northwest coast and Southern Tasmania. We now have well established home support services across both these regions.

Palliative care can also be provided across Tasmania.




Being local and listening to our clients allows us to be responsive. 

We have recently initiated innovative community social inclusion arts programs such as Creative Connections as well as Community Connections for newly arrived Bhutanese/Nepalese clients. We also run a Community Visitors Scheme which links volunteers with aged care clients in residential care across Northern Tasmania.

Some of our Bhutanese and Nepalese clients on a visit to the Bridestowe Estate Lavender Farm.

The impact of these programs is reflected in the fact that we have been able to attract significant grant funding as well as donations from benefactors.

These currently include:

  • The W.D. Booth Estate Foundation
  • The Better Access to Palliative Care in Tasmania Programme
  • The Tasmania Community Fund

For more details please visit the Our Supporters page.

In July 2015 the federal government introduced a number of significant policy changes.  The new Commonwealth Home Support Programme (CHSP); aims to make care providers more responsive to consumer needs.

In 2017 the government fully adopted the Consumer Directed Care approach. This encourages clients’ active participation in the planning and delivering of their home care services. Clients can choose their care provider and the services they require. 

As well as successfully gaining accreditation to both assess consumer needs and  deliver home care packages under this new approach, we are expanding and improving our services to meet the modern aged care market.

For example, in anticipation of the new government policies we have introduced the ‘Dial an Angel’ program . This enables anyone - whether receiving a home care package or not - to purchase a range of support services on a self-funded  basis.  

In 2015 we changed our name to Community Care TASMANIA. We are committed to  providing quality local home care to all Tasmanians. At the same time we remain the  acknowledged experts in caring for people from culturally and linguistically diverse backgrounds. 

December 2016 - our new service centre is opened.

Our new centre at 8 Broadland Drive, Launceston  is a place where clients and families can easily drop in and discuss any aspect of their care needs with a friendly and professional staff member.

In the words of General Manager Wendy Mitchell, "Our aim is to be accessible, responsive and inclusive,” 

"And we can achieve this because we are an entirely local home care service provider."

Service Centre opening - Picture Gallery

Our Board Chair Fred together with General Manager Wendy and guest Senator Helen Polley

Our Board Chair Fred together with General Manager Wendy and guest Senator Helen Polley

Community Care TASMANIA'S support worker, clients and volunteers together

Community Care TASMANIA'S support worker, clients and volunteers together

Clients and their families in the new CommunIty Care TASMANIA centre

Clients and their families in the new CommunIty Care TASMANIA centre

Our support workers, office staff and board members

Our support workers, office staff and board members

Community Care TASMANIA'S office staff and clients

Community Care TASMANIA'S office staff and clients

The ribbon cut our new care centre launched

The ribbon cut our new care centre launched

General Manager Wendy with guest Senator Helen Polley chatting to our client Jacob

General Manager Wendy with guest Senator Helen Polley chatting to our client Jacob

CVS Toni Chirichiello meets up with May Crawford

CVS Toni Chirichiello meets up with May Crawford