Human Resources Manager

Renumeration: 6.1 SCHADS Award

Supervisor: Chief Executive Officer

Supervises: Support workers and internal HR Team

Employment: 76 hours per fortnight

Conditions: Two (2) year contract

Position requirements

  • Three to five years of experience in a senior Human Resources Management or People Management Role
  • Diploma in Human Resources is highly desirable


Community Care TASMANIA are committed to providing quality local home care to all Tasmanians. At the same time, we remain the acknowledged experts in caring for people from culturally and linguistically diverse backgrounds. We employ 175 support workers around the state who work remotely and provide care in client’s homes and we have 40 employees based out of the Launceston office.


In this role you will be responsible for the operational delivery of HR services and support to all employees across the organisation, with a particular focus on retention of our remote team of support workers. You will identify, develop and implement solutions across a range of HR functions including workforce planning, performance management, employee relations and industrial relations (with strong knowledge and experience with the SCHADS award and other industrial instruments).

Primary Tasks

  • Develop and maintain strategies for recruitment and retention of our team of support workers.
  • Positively build effective, collaborative working relationships with internal and external stakeholders, drive engagement, motivate staff and influence culture.
  • Work closely with the other HR team members in their roles of recruiting, selecting, inducting, training and coaching our support workers around Tasmania.
  • Undertake planning, monitoring and appraisal of the HR and support worker team outputs.
  • Conduct interviews of staff across the state as required.
  • Prepare employment contracts for all staff as required, ensure position descriptions for all positions are maintained, ensure all HR documents are filed appropriately and securely (both electronically and hard copy) and ensure all staff documentation is compliant and up to date.
  • Assist in reviewing, updating and maintaining all HR & WHS procedures and policies.
  • Manage and process all workers compensation claims, reports reviews - in collaboration with insurance provider, management and facilitation of return to work plans of all employees.
  • Responsible for maintaining the Workplace Incident register and collating WHS reports for Board of management prior to Board meetings.
  • Maintain metrics on staff attraction, retention, resignations, terminations, support worker demographics, supply reports to Senior Management and Board when required
  • Attend team leader meetings and ad-hoc meetings as required
  • Achieve high percentage of allocated KPIs of HR Managers role
  • Monitor award rates and conditions for all staff, ensuring award conditions awards are met at all times, including recommendation of progression to next pay point.
  • Ensure legislative obligations, NES and FWA guidelines are adhered to when employees are involved in discipline, performance issues, and if warnings and terminations are required.
  • Keep up to date with all new legislation relating to employees working conditions, changes to awards and other enacted legislation.
  • Ensure ongoing needs analysis to match workers skills with CCT requirements.
  • Conduct and analyse exit interviews; recommending changes to procedures as warranted.

Selection Criteria

  • Relevant qualifications and experience in Human Resources or related field with demonstrated knowledge of employment law, compensation, employee and industrial relations, safety, training, and best practices (a working knowledge of aged care and associated programs and funding guidelines is an advantage.
  • Ability to achieve and maintain our staff retention rate at the level set by the Board.
  • Highly developed interpersonal skills, with the proven ability to build effective relationships and communicate with a diverse range of internal and external stakeholders.
  • Demonstrated hands-on, practical and creative approach to problems and ability to ‘think outside the square’.
  • Flexible work ethic and resilience to meet varying workload demands of the position.
  • Demonstrated ability to exercise tact, discretion and sensitivity to the confidentiality of personal information.
  • Excellent computer skills, knowledge of Microsoft Office Suite, especially Excel, and demonstrated skills in database management and record keeping.

Equipment Supplied with the position:

  • Work mobile phone
  • Laptop
Travel across Tasmania is required from time to time.

Please send your application including cover letter, addressing they key selection criteria and resume to

Applications close Friday, 17 June, 5pm AEST.